PingID Device Management Agent
Self-service PingID MFA device management, right inside Gemini.
Publisher
Ping Identity
Product Details
This conversational agent lets employees manage their own PingID multi-factor authentication (MFA) devices from Gemini. Instead of using a self-service portal or filing a helpdesk ticket, users ask, and the agent acts securely as the signed-in user.
Users can add a device by generating a PingID QR code to pair a new phone, with live pairing status shown in the conversation. They can list registered devices, rename them, set a default for authentication, and remove a lost or retired device after a confirmation step. Every action runs against the user’s own PingID account with no elevated access. Guardrails prevent accidental lockout, so the agent will not remove the last active MFA device. Moving routine MFA tasks into chat reduces helpdesk load and speeds up device onboarding and recovery.
Key Use Cases
Conversational MFA Device Self-Service
Enables corporate employees to register, inspect, and configure multi-factor authentication devices directly in chat, reducing IT helpdesk ticket volumes.
Secure Credential Recovery and Lifecycle Management
Allows users to decommission obsolete MFA devices while enforcing automated guardrails that prevent accidental account lockouts.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.