Solution Navigator

This conversational guide helps users of Manhattan Active supply chain and commerce solutions get instant, accurate answers grounded in trusted documentation, instead of searching through documentation, developer portals, and internal wikis. Users can ask anything from high-level how-to questions to deep technical specifics inside their workflow.

Business analysts get step-by-step configuration guidance, such as setting up a promotion rule for tiered discounts, which reduces implementation time and errors. Developers can ask for API specifications, parameters, and sample request bodies to speed up custom extensions and integrations. Operations managers can learn how the system calculates metrics like wave throughput. Organizations can also upload internal playbooks, training guides, and SOPs so the agent becomes an expert on their own processes. A retrieval-augmented generation engine keeps answers grounded in the provided sources, whether official Manhattan documentation or uploaded content, which speeds onboarding, reduces support tickets, and helps every user work more efficiently.