Order Management Configuration

This conversational assistant helps business users configure Available to Commerce (ATC) inventory views in Manhattan Active Omni, turning inventory-promising goals into correct ATC rules without deep configuration expertise. It uses GenAI to interview users in natural language about which supply types, locations, protections, and sync behaviors they want, then builds and saves the view definition in the background.

The structured interview replaces manual navigation across configuration screens, so users answer business questions instead of filling technical fields. Once it has everything it needs, it assembles the full view, including availability, protection, sync, and alert settings, and creates it for use in promising and exposure. Smart defaults for common patterns reduce low-level choices while still producing a valid, production-ready configuration. This cuts setup from a multi-step manual process to a single conversation, encourages consistent rules that reflect true availability, and helps avoid over-promising inventory or hiding sellable stock.