Airline Assistant
Multilingual AI assistant for airline passenger support
Publisher
Wipro
Industry Type
Supply Chain & Logistics
Product Details
This agent answers airline passenger questions in real time. Trained on Air India queries, it provides flight status, estimated arrival times, and gate information, retrieves airline policies and FAQs through document retrieval, and gives live weather updates for source and destination cities.
The agent is designed for airline passengers and support teams in travel and customer support. It reduces support load, improves the customer experience, and offers assistance around the clock. It is built with Vertex AI Gemini and RAG.
Key Use Cases
Real-Time Passenger Journey Assistance
Retrieves live gate assignments, flight schedule adjustments, and origin/destination weather using RAG-powered airline data systems to assist travelers.
Multilingual Airline Policy Inquiry Resolution
Answers complex traveler queries regarding baggage rules, cancellation policies, and ticketing terms across multiple languages using Vertex AI Gemini.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.