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Change management Agent

Empower seamless transitions and drive successful organizational change with intelligent automation.

Publisher

Kyndryl

Product Details

This agent gathers the required information from CM tools and creates a summary of change management activities for the Planner Agent. It processes the data from these tools into complete activity summaries for planning.

The agent simplifies information gathering and summarization for change management and keeps communication to planning stakeholders timely and accurate. Its users include the Planning Agent, IT Operations teams, and project managers involved in change management across industries. It makes change management reporting more efficient and activity summaries more accurate. The agent runs on Vertex AI, Cloud Run, and Container Registry.

Key Use Cases

Automated CAB Briefing and Change Synthesis

IT operations teams aggregate ticket data and change logs via Cloud Run and Vertex AI to automatically produce comprehensive summaries for change advisory board evaluations.

Autonomous Planner Agent Data Ingestion

Collects and formats operational change metrics directly from ITSM platforms, feeding downstream automated orchestration and planning agents with structured status updates.

Explore detailed deployment path

Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.