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Onboard retail payment Agent

Onboard Retail Payment Agent: Seamless 1-Click Purchases, Enhanced Passenger Experience

Publisher

Kyndryl

Industry Type

Supply Chain & Logistics

Product Details

This agent enables 1-click purchases on board an aircraft. Passengers can pay through biometric authentication or NFC/QR codes linked to loyalty wallets, among other methods. The agent automates multi-step tasks through tools and APIs.

It addresses manual processes that create delay and errors. Primary users include the OCC, ground ops, and station managers in the airline industry. The agent aims to reduce cycle time and increase throughput. It connects with airline systems including PSS, DCS, AODB, MRO, Crew, GSE, and FIDS.

Key Use Cases

Seamless In-Flight 1-Click Purchasing

Enables passengers to execute contactless onboard retail purchases via biometric authentication or NFC/QR codes connected to loyalty balances, cutting crew handling time.

Operations Systems Settlement & Sync

Automates multi-step retail settlement workflows across PSS, DCS, and station management systems to eliminate manual reconciliation errors post-flight.

Explore detailed deployment path

Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.