Behavior Tracker Agent

This agent monitors user activity, classifies user behavior, and stores interaction logs. It analyzes session logs, clickstreams, and scroll patterns to understand feature usage and drop-offs, giving teams a clearer view of how people move through a digital experience.

The agent is part of a solution for insurance providers that covers the policy lifecycle from pre-sales engagement to post-sales claims management. In pre-sales, the solution uses AI-generated promotional content, contextual personalization, and omnichannel outreach to engage potential customers. In post-sales, AI agents automate policy queries, smart routing, and claims processing. The behavior data this agent collects supports better user experience, conversion, and retention for potential customers and internal users in insurance operations.