Research Agent
Empower your decisions with insightful data. The Research Agent delivers comprehensive analysis.
Publisher
Kyndryl
Industry Type
Supply Chain & Logistics
Product Details
This agent helps users discover additional services offered by an e-commerce company. It scans available offerings such as logistics, customer support, loyalty programs, and marketplace features, and surfaces the ones relevant to the user.
The agent simplifies service discovery and improves user experience. Its primary users are customers and users of the e-commerce platform who are looking for additional services. It is expected to enhance user engagement by making supplementary services easier to find, potentially increasing service adoption and customer satisfaction. It is built with Vertex AI, Cloud Run, and Container Registry.
Key Use Cases
Supplementary Service Discovery
Enables e-commerce merchants to automatically discover and adopt relevant platform add-ons, including third-party logistics and premium support tiers, through Vertex AI-powered semantic matching.
Loyalty & Marketplace Upsell Automation
Analyzes merchant profile attributes and transaction histories to recommend relevant value-added marketplace capabilities, driving secondary revenue and platform stickiness.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.