Publisher
HCL Software
Industry Type
Retail & Consumer Goods
Product Details
This agent offers hyper-personalized product suggestions and human-like virtual Salesman conversations in real time, using Generative AI on Google Cloud. Accurate semantic integration improves product discoverability, so shoppers can find relevant items faster, while the conversational experience boosts customer engagement throughout the shopping journey.
It is built for retail businesses and their customers. Retailers can use it to deliver a more personal virtual shopping experience that feels like talking with a knowledgeable salesperson. The expected impact is improved product discoverability and increased customer engagement across the retail shopping experience.
Key Use Cases
Conversational Retail Personalization
Uses semantic product catalog matching and generative AI to simulate an expert sales advisor, driving product discoverability and conversion.
Virtual Wardrobe Styling and Cross-Selling
Analyzes shopper preferences and inventory metadata to recommend cohesive outfits and complementary products during the live shopping session.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.