Telecom Fraud Detection Agent
Proactively safeguard telecom services with an AI-driven fraud management system.
Publisher
Infosys
Product Details
This agent monitors user behavior, transactions, and data in near real time to protect Communication Service Providers (CSPs) from fraud. It targets two areas: subscription and transaction fraud, where stolen or fake identities exploit promotional offers and leave unpaid bills, and procurement fraud involving partners, suppliers, and resellers, such as bid-rigging and invoice anomalies. Alerts and reporting are automated for an immediate response to threats.
The Data Collector Agent polls organizational databases for transactional and profile data, the Orchestrator Agent receives events and invokes classification agents, the Fraud Classification Agent sorts data into categories such as Subscription or Procurement Fraud, and the Subscription Fraud Agent identifies specific fraud types using RAG. Unlike static systems, this multi-agent framework adapts over time. CSPs can reduce financial losses, protect revenue, and strengthen partner relationships.
Key Use Cases
Real-Time Telecom Subscription Fraud Detection
CSPs evaluate streaming subscriber registration and usage data with classification agents to block synthetic identities and promotional coupon exploitation.
Telecom Procurement and Partner Fraud Prevention
Orchestrates multi-agent analysis over supplier bids and wholesale interconnect invoices to uncover bid-rigging and phantom invoicing anomalies.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.