Onboarding PY
Streamline your customer onboarding with automated, compliant processes.
Publisher
Capgemini Technologies
Industry Type
Financial Services
Product Details
This agent automates customer onboarding in banking, from data entry through the full onboarding process. Orchestrated by the Gemini agent, it gathers customer information from a UI or API, such as a Streamlit interface, and checks the data for completeness and correctness. It invokes the KYC Agent to verify identity and documents and calls the Credit Agent to assess financial risk.
It then enters validated data into core banking or legacy systems through RPA and Playwright, flags incomplete or suspicious applications for manual review, and records each step for audit and compliance. The agent is built for banking institutions and their customers going through onboarding, and it is built with ADK. The expected impact is higher efficiency, fewer manual errors, improved compliance, and faster customer onboarding times.
Key Use Cases
End-to-End Retail Banking Customer Onboarding
Orchestrates full account opening workflows by coordinating KYC document verification, credit risk checks, and automated RPA data entry into legacy banking systems.
Automated KYC and Compliance Auditing
Flags incomplete or suspicious identity documentation for manual analyst review while maintaining an immutable audit log of all onboarding validation steps.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.