Consumer Survey Agent
Unlock consumer insights with intelligent survey automation.
Publisher
Deloitte Consulting
Product Details
This agent analyzes consumer surveys as part of the Customer Insights Agent Suite, a set of 4 AI agents in Agent Fleet built by Deloitte on Google Cloud. The suite covers consumer survey analysis, support ticket and feedback analysis, online review engagement, and knowledge base article creation. The agents generate insights, analyze feedback, draft responses, and create FAQs.
Together they make the customer service experience more efficient and effective. The expected results are improved customer satisfaction, reduced response times, and increased operational efficiency, because teams can act on survey findings and feedback faster. It is a custom agent; contact Deloitte to deploy it in your enterprise.
Key Use Cases
Consumer Survey Trend Extraction
Analyzes open-ended survey responses and feedback tickets to surface critical user experience drivers and emerging satisfaction bottlenecks.
Automated Support FAQ Generation
Transforms repetitive customer feedback and ticket themes into structured knowledge base articles to deflect common service inquiries.
Explore detailed deployment path
Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.