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Ai4AO (netOps.ai)

Automates network operations with AI and proactively manages customer complaints.

Publisher

Tech Mahindra

Product Details

An AI and GenAI-powered Autonomous Operations platform that automates the network operations life-cycle to a high maturity level, proactively managing customer complaints.

Key Use Cases

Autonomous Network Incident Resolution

Leverages GenAI-powered autonomous operations to analyze real-time network telemetry, pinpoint root causes, and trigger self-healing remediation routines across multi-vendor telecom infrastructure.

Proactive Customer Experience Management

Identifies deteriorating network performance nodes before customers submit tickets, automatically calculating impact scores and generating tailored outreach messages.

Explore detailed deployment path

Requires Gemini. Access integration prerequisites, specialized agent configuration guides, and implementation documentation.